Sotibuy Cookie Policy

# Sotibuy Cookie Policy

*Last updated: September 2026*

This Cookie Policy explains how Sotibuy ("Sotibuy", "we", "us", "our") uses
cookies and similar technologies on the Sotibuy website, mobile experience,
marketplace and related services (together, the "Platform"). It explains what
these technologies do, why we use them, and how you can control them. It forms
part of our Privacy Policy.

## 1. What are cookies?

Cookies are small text files stored on your device (browser, phone or tablet)
when you visit a website. They are widely used to make websites work, to work more
efficiently, and to provide information to the owners of the site. "Similar
technologies" include local storage, pixels and other identifiers.

## 2. How we use cookies

We use cookies and similar technologies for several purposes:

### 2.1 Strictly necessary cookies

These cookies are essential for the Platform to function and cannot be switched
off in our systems. They are usually set only in response to actions you take,
such as setting your privacy preferences, signing in, filling in forms, or
managing your shopping cart and orders.

- **Session / authentication cookies** — keep you signed in and keep your cart
  and order session secure.
- **Security cookies** — help protect the Platform from abuse and fraud.
- **Consent cookies** — remember your cookie preferences.

### 2.2 Functional cookies

These cookies enable the Platform to provide enhanced functionality and
personalisation, such as remembering your delivery address, saved preferences and
previously viewed items.

### 2.3 Analytics cookies

These cookies help us understand how visitors interact with the Platform by
collecting and reporting information, including pages visited, time spent, and
errors encountered. The information is aggregated and used to improve the
Platform, troubleshoot issues and understand user behaviour.

### 2.4 Advertising and marketing cookies

These cookies may be set by us or third-party advertising partners to build a
profile of your interests and show you relevant advertisements on the Platform
and elsewhere. We will only use these where you have provided consent where
required by applicable law.

## 3. Cookies we set

Examples of the purposes of cookies we set include:

- **Authentication:** to recognise you when you sign in.
- **Security and fraud prevention:** to help identify abuse.
- **Preferences:** to remember choices you make (such as delivery address).
- **Shopping session:** to remember the contents of your cart.

## 4. Third-party cookies

Some cookies and similar technologies are set by third parties on our behalf,
including:

- **Analytics providers** that help us measure Platform usage.
- **Payment providers** that process transactions.
- **Advertising networks** (where applicable and with consent).

These third parties may use their own cookies to collect information about your
activity across different sites. We do not control their cookies. We encourage you
to review the privacy and cookie policies of each provider.

## 5. How to control cookies

You can manage cookies in several ways:

- **Browser settings:** most browsers allow you to view, block or delete cookies,
  and to set preferences for specific websites. You can usually find these
  controls in the "Settings" or "Privacy" section of your browser (e.g., Chrome,
  Safari, Firefox, Edge).
- **Our consent controls:** where required, we may ask for your consent before
  setting non-essential cookies, and you can withdraw that consent at any time.
- **Industry tools:** you may opt out of certain advertising cookies through tools
  such as your browser settings or device advertising settings.

Please note that blocking or deleting cookies may affect how the Platform works,
and some features may not function correctly (for example, you may be required to
sign in again or your cart may be cleared).

## 6. Changes to this Cookie Policy

We may update this Cookie Policy from time to time. We will post any changes on
this page and update the "Last updated" date at the top. Where required by law, we
will notify you of material changes.

## 7. Contact us

If you have questions about this Cookie Policy or how we use cookies, contact us at:

- **Email:** support@sotibuy.com
- **Privacy enquiries:** privacy@sotibuy.com